Ottica Clarvision, Livigno

STAY AWAY FROM THIS PLACE!! Before purchasing, I specifically asked in the shop whether they do refunds. The lady smiled and said it's not a problem if I change my mind and bring an item back on the next day. So I paid 200 eur for sunglasses to find out that they are actually faulty. I brought them back within 24h and the same lady said that they don't give money back! SHE REFUCED TO SHOW THE WRITTEN SHOP POLICY RE REFUNDS. Also, she refused to give me the letter confirming no refund policy. Even her name became confident information!! All I could understand from her wobbles is smthg like Gali. BTW when I asked the shop's address, it became unknown too... all staff stopped speaking English once I turned on the camera. They go extra mile lying to get the sales. It's not my first time in Livigno, but definitely the last time shopping here. It's a duty-free zone here but it's worthless because of dishonest sellers. 1 star is too much of what they actually deserve